Shipping & Returns

The ARS Product is typically shipped via Air Mail Postal.
Most products are shipped via TNT - Economy Express. For Optibeam antennas you must ask for quote and shipping method.

Returns and Exchanges

If you would like to return or exchange an item, please contact us and we will issue you a return authorization and instructions on how to send the item back. Shipping charges are not refundable and all returns are subject to a 15% restocking fee. Returns without authorization or after 30 days of shipment will not be accepted.

FREIGHT Damages

All shipments must be inspected carefully including concealed damage before signing the freight bill. If damage is detected, refuse delivery. If you fail to do this, the carrier may or may not accept a damage claim at a later date. If the later occurs, contact the carrier ASAP and request a damage report and pickup of the damaged goods.